Former employees call it Alorihell...that should tell you something - Customer Service Representative Alorica Employee Review

2.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Good customer service experience. Decent training on the systems.

Cons

Not very employee friendly. The Citiplex location was the best of the bunch and even it was not a friendly or comfortable place to be. You never felt like management had your back. and moral was horrible. And not enough training regarding product knowledge.

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4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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