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      Alorica

      Engaged Employer

      Alorica reviews

      Used to be a great company - Customer Service Representative Alorica Employee Review

      3.0
      Oct 18, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work is easy, Most of the managers and QA's are fair

      Cons

      Insurance in limited, pay could be better. Was told we would receive bonus and not seen that yet schedules are terrible. I know there must be a way to try to at least give a employee off 1 weekend day a week, and 2 days together. If one of your employee's become really ill with no insurance or limited they are in trouble

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      2.0
      Jul 5, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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