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      Alorica

      Engaged Employer

      Alorica reviews

      Overall good company, bad local managment - Customer Service Representative and Team Manager Alorica Employee Review

      3.0
      Oct 22, 2012
      Customer service representative and team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good fast paced work, with up to date equipment and accommodation's. Good company policy, that seems to strive to make the best employees they can, and pass down beneifits from the "sponser"

      Cons

      Local management was not able to follow through with and provide training. Had a full training staff, and did not allow them to perform their job description, and would just push people through training to get in the seats.

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      2.0
      Jul 5, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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