Decent, but understand - Customer Service Representative Alorica Employee Review

2.0
Oct 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Very easy to get hired. Call centers are well equiped. You never feel as though you're a sardine in a can. Supervisors never hassle you. Hours are decent, so long as you make good use of your break and lunch time.

Cons

Pay isn't great, but above minimum wage. Few opportunities for advances. Nearly no opportunities for raises.

Explore other reviews about Alorica

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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