Be careful.. They will ghost you after hiring - Customer Service Alorica Employee Review

1.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

None... They ghosted me... Not professional

Cons

Was completely hired. Jumped through all the hoops.. Interview, paperwork, BG check. Was told I'd be contacted the next day to set up training, but never was.. Was given instructions to log into my employee account, but it never worked. The help desk (India) told me my account was never created. That was a month ago. I've emailed, called, left voicemail... No response. I quit my other job for nothing, and been a month with no income because of this sorry company. They even seem to contract out their own help desk to India!!! A call center company who doesn't use their own call center?! Tells you all you need to know. Planning to sue for lost wages. You can't just affect peoples lives that way

Explore other reviews about Alorica

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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