Currently disenchanted. - Team Leader Alorica Employee Review

2.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

The schedule, if you need flexibility it’s there, but just don’t ever let that flexibility include weekends.

Cons

Recruiting hires anyone that comes in. Warm bodies over quality employees. High turnover. Most of the training, after your initial training, is non existent. You are thrown into a position with promises of help and then treated as a fool for asking questions. Mandates are handed out with little warning causing employees to view management unfavorably. Raises don’t exist and incentives are never paid on time. Computer system from the stone ages. The quality employees are all looking for jobs elsewhere, including managers!

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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