They don't care about their employees in the least - Customer Service Representative Alorica Employee Review

1.0
Jan 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Steady pay, paid training, variety of shifts available.

Cons

Cold management, policies only apply to some, HIGH turnover rate. Absolutely no leeway for those with medical conditions. Management obviously favors some employees over others, and the attendance policy will not apply so strictly to those favored as opposed to others. I saw a girl fired for missing two days due to an emergency room visit and emergency medical procedure, same thing for another girl with heart condition, yet another woman who had a cold for a couple days got to keep her job.

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4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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