Pros
Literally the only good things about working at Alorica were the awesome people I worked with and a steady paycheck
Cons
Upper management was terrible. Couldn't count on a straight answer for anything. The rules they enforced were ridiculous. Saw a lot of people fired on the spot for asinine things like having their phone sticking out of their pocket or purse/bag. The company's attendance policy is beyond strict. If you didn't have an "HR approved" reason for not showing up, you'll be fired in no time. Even if you have a doctor's note or hospital form, HR wouldn't always approve it for an excused absence. To make it worse, it had to be you that was sick/in the hospital, not a child or other relative. The job itself is ok. It's pretty much listening to Verizon customers complain about things that they could have avoided if they paid attention or things that are out of your control.