Worst place to work - Elite Sales Professional Alorica Employee Review

1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime to take

Cons

Unsanitary bathrooms and the smell is horrible. Inconsistent management and direction. Constantly changing policies without giving proper communication to agents. Smallest break room with no healthy choices or food for people with allergies. They will find any reason to not give you a bonus and if you are successful, you will be watched and hunted. Bonus is a joke and inconsistent with when it’s dispersed. You will never know when your getting it and no one keeps you updated on when it will be dispersed. Nesting program is run by one of the rudest women there. The program does not set you up to succeed and the person getting all the credit barely speaks to you.

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2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote/work from home makes it easy.

Cons

Bait and switch tactics from training to onboarding to on calls. Your trainer will promise you one thing, and when you're on calls, your manager will bring you back to reality. They use AI transcription software to QA calls and if you mumble something that might be off-color between calls and they catch it, you're gone. Also, my manager would not cater his advice to me when I was a new agent. It's a slog, and if you're a single parent, they will take advantage of you.

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