Great Company - Customer Service Representative Alorica Employee Review

4.0
Mar 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Create great friendships with the other agents and managment

Cons

While we have low call volume, we are not allowed to read books

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4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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