Good for the short term. - Customer Service Representative Alorica Employee Review

1.0
Apr 21, 2019
Recommend
CEO approval
Business Outlook

Pros

If you give a valid reason, you can have a flexible schedule. Works for experience on a fast paced enviroment. Overtime pay for worked holidays (usually open, depending on project). Medical, 401K and other benefits offered.

Cons

Once a promotion was offered, there was nothing but more work/reponsabilities at at the same pay rate. Once notified that you'll be changing projects, it's a final decision. You are given the options to take on the new training, or put your 2 week in. Personally saw a co-worker notify a manager of putting their 2 weeks notification, and was escorted out of the building. If a promotion is what you are looking for, you will just have to be "friends" with management to be considered.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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