Terrible - Sales Agent Alorica Employee Review

1.0
Apr 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy hiring process, I guess if you need a job quickly it’s a start.

Cons

This is honestly one of the trashiest places I’ve ever worked. Graffiti on the cubicles, people coming to work in pajama pants and basketball shorts, bumping loud music in the background while people are on calls. Low pay for what you do.

Explore other reviews about Alorica

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote/work from home makes it easy.

Cons

Bait and switch tactics from training to onboarding to on calls. Your trainer will promise you one thing, and when you're on calls, your manager will bring you back to reality. They use AI transcription software to QA calls and if you mumble something that might be off-color between calls and they catch it, you're gone. Also, my manager would not cater his advice to me when I was a new agent. It's a slog, and if you're a single parent, they will take advantage of you.

See reviews by: Helpful|Rating|Date|All