This place is wack... Leave as soon as you can. - Assumption of LIe-abillity Alorica Employee Review

1.0
Aug 18, 2013
Recommend
CEO approval
Business Outlook

Pros

*It's a few cute lil honeys that be workin in here.. *You sit at a desk (But you still get moved around) * Plenty of overtime available

Cons

*The females act like they all that *Managers act like we are at a Top Investment Bank or a Fortune 500 company. They take this call center crap waaaaay too serious.... *Managers act like they are Donald Trump *Very unorganized *High turn-over rate...The pay is low, and the expect too much out of people for $9/hr. *Forced overtime *30 minute lunches, 10 minute breaks *Call-queue is way too high.... The calls are NON-stop. *They expect too much out of employees...Expectations are ridiculously unrealistic. I would not recommend anybody work for Alorica (Kennesaw) unless you are DESPERATE for a job or just trying to make some cash temporarily. The managers take this junk waaaaaaaaaaaaaay too serious. I understand customer service is important...but they take it too another level. They micro-manage like CRAZY. You will be put in groups of 5-6 people so your managers constantly watch you like HAWKS. The call queue is like 140+ so the calls are non-stop....no time to breathe. They have a HIGH-Turnover rate, and fire people like crazy, yet they are desperate for employees and beg (force) people to work overtime. This place is a hell hole! Do not work here expecting to build a career.... Work here until you find something better. The only good thing about this job is that some of the chicks that work here be cute as hell...But look..... $9/hr is not worth the stress this job gives you...and you can kiss your life goodbye if you work here. I now see why the people who have been working here a long time act depressed....The whole place is depressing.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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