Impossible management to deal with. - Customer Service Representative Alorica Employee Review

1.0
Sep 8, 2013
Recommend
CEO approval
Business Outlook

Pros

No pros because management made no effort to make employees feel good about job.

Cons

1. Constantly changing expectations. 2. Lousy medical benefits. 3. Even if you earn time-off had to get approval way in advance and even then find a replacement to cover for you.. 4. Time micro-management on breaks. 5. Medical disadvantaged are not treated well. 6. Management did not know to do the job and were out of touch on the floor operations

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4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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