I learned a lot about corporate America and I am glad that I don't work there any more. - Team Manager Alorica Employee Review

1.0
Oct 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Lots of very nice coworkers that make it bearable to work there until you find a better job.

Cons

You will never get paid for all of the hard work that you are required to put in to satisfy the needs of the company. Sadly most people work there because it's better than being unemployed. But as far as making enough to keep of with the cost of living, don't count on it. Benefits are available but you won't make enough money to buy them for your family.

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2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote/work from home makes it easy.

Cons

Bait and switch tactics from training to onboarding to on calls. Your trainer will promise you one thing, and when you're on calls, your manager will bring you back to reality. They use AI transcription software to QA calls and if you mumble something that might be off-color between calls and they catch it, you're gone. Also, my manager would not cater his advice to me when I was a new agent. It's a slog, and if you're a single parent, they will take advantage of you.

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