9th circle of hell in dante's inferno. - "Medicare Advocate" Alorica Employee Review

1.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

It's a sit on your butt job.

Cons

Scratch your nose/ anything "unorthodox" and prepare for the moral story about how you're a dysfunctional racist who votes republican. Brought on by a series of phatic questions to obtain the answer they want. On top of that, they bring in a class of 20 people, 10 of them make it through training, 5 quite and 2 get fired. Was one of 3 remaining from my class. It was a horror story.

Explore other reviews about Alorica

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote/work from home makes it easy.

Cons

Bait and switch tactics from training to onboarding to on calls. Your trainer will promise you one thing, and when you're on calls, your manager will bring you back to reality. They use AI transcription software to QA calls and if you mumble something that might be off-color between calls and they catch it, you're gone. Also, my manager would not cater his advice to me when I was a new agent. It's a slog, and if you're a single parent, they will take advantage of you.

See reviews by: Helpful|Rating|Date|All