Working from home - Alorica-at-Home Employee Alorica Employee Review

3.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Working from home during pandemic

Cons

Poor training and non stop calls

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Alorica Response
5y
Hi, Thank you for sharing your experience as a team member at Alorica. We value your feedback and appreciate the time you have taken to share your experience with us (and our followers)! Please don't hesitate to reach out to us if there's anything more we can do!

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2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote/work from home makes it easy.

Cons

Bait and switch tactics from training to onboarding to on calls. Your trainer will promise you one thing, and when you're on calls, your manager will bring you back to reality. They use AI transcription software to QA calls and if you mumble something that might be off-color between calls and they catch it, you're gone. Also, my manager would not cater his advice to me when I was a new agent. It's a slog, and if you're a single parent, they will take advantage of you.

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