Very chaotic, unprofessional, and disorganized place of business! - Customer Service Representative Alorica Employee Review

3.0
Feb 27, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay was pretty decent, they offer work from home (after in house training). You can have a small amount of money (I'm pretty sure it was only $10) taken out if each paycheck so that you can wear whatever you want, & that money goes into the MLBA fund which helps their employees in crisis.

Cons

Very disorganized, unprofessional, chaotic, disruptive, etc. As stated in the "pros", you can pay to wear whatever you want and especially with the pandemic, they are way too laxxed on that. There were way too many people working there that were showing more of their skin/body than they were covering! Training was a mess, my training class alone went through 3 different trainers in the first week alone! Not to mention the drama and gossip in there. I could go on but I'll stop here...

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Alorica Response
5y
We regret to hear that you had this experience with us. Thank you for taking the time to write about your experience. We appreciate your honest feedback.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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