All talk, No action - Anonymous employee Alorica Employee Review

1.0
Mar 11, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well, casual dress code

Cons

Don't care if you succeed or not. Don't provide support to ensure you can do your job properly. AHT is more important than actual customer service. Don't care or take action when reach out for assistance with conflict with immediate management. Only 4 days vacation your first year and zero sick time. No raise since starting over 2 yrs ago.

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Alorica Response
5y
We regret to hear that you had this experience with us. Thank you for taking the time to let us know how we did. We hope you have a great day!

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4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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