They don't pay you for hours worked amd are extremely unprofessional and unorganized! - Customer Service Representative Alorica Employee Review

1.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home....until they don't pay you for your hours worked and then fire you but the don't tell you they just ignore you.

Cons

They owe me 214 hours of pay, I have tried for MONTHS to contact hr or payroll, I wasn't even officially told I was fired but instead ignored and locked out of my accounts, the trainers have zero idea what they are doing, you are promised set hours then they change multiple times, they don't care at all about their employees, they're beyond unprofessional, they are one of those too good to be true scam companies! Don't waste your time or sanity with this horrid company!

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Alorica Response
5y
Thank you for you feedback and we regret the inconvenience caused. We have notified the relevant team about this incident and they will look into it asap.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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