Good money, horrible working environment - Customer Service Representative Alorica Employee Review

2.0
Mar 26, 2021
Recommend
CEO approval
Business Outlook

Pros

You get paid. That’s it.

Cons

The training is awful, they do not prepare you for when you start taking calls and then they’re demanding when you don’t know how to do something despite them rushing your training and brushing off any concern u have while training.

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Alorica Response
5y
We’re disappointed to hear about your experience with us. We have notified the relevant team about this incident and they will look into it asap.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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