Just a call center - Member Service Representative Alorica Employee Review

2.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Allows for overtime and pays well

Cons

Extremely restricting, no work-life balance, upper management implements policies that make front-line works job more difficult.

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Alorica Response
5y
Thank you for taking the time to write about your experience. Working hours fluctuate among different teams within the organization based on projects and seasons. However, maintaining a healthy work-life balance is important to us.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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