Pros
There are no pros to working for Alorica.
Cons
The culture is absolutely toxic and abusive. I was required to work 60+ hours a week and not allowed to take time off. I was once forced to remain on a conference call, actively engaged for 24+ hours. After politely and professionally correcting a member of senior leadership I became a target for retaliation. I managed a team of ten people who were tasked with completing redundant reports that none of their peers on other teams were asked to complete, this individual began 'sitting in' on my subordinates calls with dedicated clients and damaging their relationships. They also talked poorly about me and my subordinates to sales staff who we regularly partnered with. When I reported the retaliation, I was written up and subsequently fired for fighting back against the formal write up. Honestly they did me a favor. After 5 years of abuse, I was free. Turns out life is worth living when you aren't constantly the target of a smear campaign or being forced to work 24+ hours straight with no breaks. They even tried to block my unemployment claim arguing I'd been fired with cause which I disputed in court and won. I should have sued them (others who were fired under similar circumference and for the same reason did sue and won) but I chose not to due to my extremely bad mental health state as a result of the horrific conditions.
