Customer Service - Anonymous employee Alorica Employee Review

3.0
Jun 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

team members were wonderful to work with. There was unlimited overtime

Cons

Some of the supervisors/team leads should attend sensitivity training to learn how to manage a team. Survey reviews are a joke; fail a survey and it goes against you no matter how many surveys you have passed previously even it it was not your fault. Too much pressure and too many expectations for the $9 hour pay.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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