Definition of Corruption - Customer Service Representative III USAA Alorica Employee Review

1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

W-2 Servicing the brave men women and children who have sacrificed themselves and their loved ones for this country and the ideal of freedom

Cons

Data breaches frequent and persistent Harassment Identity Theft Intimidation Physical Altercations on Site Vandalism and Retaliation Common -Practice Predatory behavior ignored accepted and encouraged Deliberate manipulation of the numbers to route bonuses to preferred employees Inappropriate advances towards female staff with threat of termination or retaining employment Sexual harassment reported ignored and placated by HR, upper management, and corporate management Bullying, humiliation and ostracism are all part of the environment and culture Connections and reach of culprits and perpetrators extend into the local agencies responsible for protecting employees against abuse Fear and Corruption built Alorica and it has gone largely unchecked Accountability and responsibility lies solely with the people who refuse to comply with the company’s policies and procedures that perpetuate a dangerous toxic and corrupt workplace

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Alorica Response
2y
Hello - Thank you for the feedback. We are committed to creating an open and collaborative environment for all our employees, so we are disappointed to hear about some of your experiences.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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