Working for Alorica (phone Representative) American Express CWC - American Express Alorica Employee Review

1.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Plenty of work, full time hours, friendly co-workers

Cons

pretend bonus structure- they make it insanely difficult to achieve, and lower it every month answer as many phone calls as they can throw at you They hire almost all management from the outside Instead of steady bonus they give you coupons that you can exchange for food prizes like chips and cheezits. They don't accept doctor's excuses.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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