Work for a bank that don’t work for you - Inbound Call Center Agent Alorica Employee Review

2.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay at start is nice. 17/hr for nothing more than a GED is good.

Cons

Horrible benefits package- health insurance is garbage. PTO accruance is laughable. Attendance is used against you. You get treated horribly on the phone by people who don’t know what they are talking about. TMs don’t know how to manage people and gossip about you in front of you.

Explore other reviews about Alorica

3.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Job Security - They do find you a new position after you get furloughed. - Decent support from managers and co-workers.

Cons

- You don't get the hours TA offer you. - Not transparent enough on certain positions. - Scheduling can be inconsistent and can change last minute.

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