No value on levels of education or experience. The highest-ranking nurse has an Associates's degree. They seem to have a lot more patients than staff to care for them. The majority of calls are complaints of staff not showing up, or visits being missed.
The training is very poor. It is a very large company, with a lot of departments. The orientation consists of one day of learning about the benefits, then there is about 2 long weeks of learning the software. No training on the ins and outs of the company. You spend a couple of days watching someone else work, and then you are off on your own.
Promotions are not likely unless you are friends with the owner.