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Alternate Solutions Health Network

Engaged Employer

Great Pay, Poor Communication - Physical Therapist Assistant Alternate Solutions Health Network Employee Review

4.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Great therapy team in the region I covered, supportive corporate managers.

Cons

Extremely poor communication between field staff (therapists, nurses) and office staff, schedulers were clueless and threw up to 14 patients on your schedule for one day (NOT possible to see that many physical therapy patients in a single day), slow response to requests for equipment, very poor communication for getting orders.....this lead to patients going without care for days (sometimes weeks) at a time as they waited for new orders. The corporate team and schedulers were in Ohio while the field staff was in Virginia. This was a HOT MESS to coordinate.

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Alternate Solutions Health Network Response
5y
Thank you for leaving a review. One of our core beliefs at ASHN is working as a team to attain success. Communication within teams and between departments is essential to accomplishing company, individual and team goals. We appreciate your feedback and will take this to our leadership team. We wish you the best in your next career steps.

Explore other reviews about Alternate Solutions Health Network

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

1) Great teamwork 2) Good communication amongst team members 3) Positive work environment/culture 4) Work/life balance 5) Supportive leadership team 6) Sense of belonging within the company 7) Great benefits, especially the PTO program

Cons

I have nothing negative to say about my experience with the company thus far. From the recruiting process all the way to settling into my role, everyone has been absolutely wonderful to work with.

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Alternate Solutions Health Network Response
1d
Thank you so much for taking the time to share your experience! We're thrilled to hear you've felt supported from the recruiting process through onboarding and into your role. Creating an environment where teammates feel welcomed, connected, and empowered to do their best work is incredibly important to us. We're especially glad to hear that our culture, leadership, teamwork, and work-life balance have made such a positive impact. Thank you for being part of the ASHN team—we're grateful to have you with us and look forward to continuing to support your journey.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with my day to day and autonomy

Cons

Low pay for the amount of work.

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Alternate Solutions Health Network Response
1d
Thank you for sharing your feedback and for being part of the ASHN team. We're glad to hear that you've experienced the flexibility and autonomy that are so important in providing exceptional patient care. We also appreciate your candid comments regarding compensation for COTAs and PTAs. We regularly evaluate our pay practices against the market to remain competitive while recognizing the valuable contributions of our therapy teammates. Feedback like yours helps inform those ongoing conversations. Thank you again for taking the time to share your perspective and, most importantly, for the care you provide to our patients every day.
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