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Alternate Solutions Health Network

Engaged Employer

Unorganized chaotic confusion - Physical Therapist Assistant Alternate Solutions Health Network Employee Review

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The field staff were great. We were a team out there during the pandemic. We had each others back…especially when management and the office staff were nowhere to be found. We showed up for each other!

Cons

The support staff was horrible. Incredibly high turnover for management. When field clinicians would need support many times we’d get the run around and never get our questions answered or issues addressed. Incredibly stressful because of that and poor communication from office staff to field staff. They need to Make processes more streamlined with Less busy work and steps to get to a solution, ANSWER THE PHONE, know who to direct calls to. I left and went to a job that pays less money but way more organized with a completely supportive office staff who’s there 100%. Totally worth it, I’d rather get paid less than deal with the stress that ensued when ASHN took over Beaumont hospitals in metro Detroit.

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Alternate Solutions Health Network Response
1y
Thank you for sharing your experience. We truly appreciate the dedication of our field teams, especially during the challenges of the pandemic, and we’re glad to hear that teamwork was a strong and positive part of your experience. We also recognize the concerns you’ve raised regarding support, communication, and processes. Ensuring that field clinicians feel equipped and supported is a priority, and we are continuously working to improve efficiency, streamline workflows, and enhance communication between office and field teams. Your feedback is valuable, and we appreciate the time and effort you put into your role.

Explore other reviews about Alternate Solutions Health Network

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

1) Great teamwork 2) Good communication amongst team members 3) Positive work environment/culture 4) Work/life balance 5) Supportive leadership team 6) Sense of belonging within the company 7) Great benefits, especially the PTO program

Cons

I have nothing negative to say about my experience with the company thus far. From the recruiting process all the way to settling into my role, everyone has been absolutely wonderful to work with.

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Alternate Solutions Health Network Response
2d
Thank you so much for taking the time to share your experience! We're thrilled to hear you've felt supported from the recruiting process through onboarding and into your role. Creating an environment where teammates feel welcomed, connected, and empowered to do their best work is incredibly important to us. We're especially glad to hear that our culture, leadership, teamwork, and work-life balance have made such a positive impact. Thank you for being part of the ASHN team—we're grateful to have you with us and look forward to continuing to support your journey.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with my day to day and autonomy

Cons

Low pay for the amount of work.

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Alternate Solutions Health Network Response
2d
Thank you for sharing your feedback and for being part of the ASHN team. We're glad to hear that you've experienced the flexibility and autonomy that are so important in providing exceptional patient care. We also appreciate your candid comments regarding compensation for COTAs and PTAs. We regularly evaluate our pay practices against the market to remain competitive while recognizing the valuable contributions of our therapy teammates. Feedback like yours helps inform those ongoing conversations. Thank you again for taking the time to share your perspective and, most importantly, for the care you provide to our patients every day.
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