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Alternate Solutions Health Network

Engaged Employer

Unpleasant working conditions, no management - Billing Dept/Customer Service Alternate Solutions Health Network Employee Review

2.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers were fantastic, enjoyed helping patients.

Cons

Raises were a joke, changes in procedures were poorly communicated, management brushed aside input from staff and passed blame when those issues escalated

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Alternate Solutions Health Network Response
1y
Thank you for sharing your experience. We’re glad to hear that you enjoyed working with your coworkers and found fulfillment in helping patients—that’s what drives our mission every day. We also recognize the concerns you’ve mentioned regarding communication, raises, and management support. We are continually working to improve transparency and ensure that teammate input is valued and addressed. Your feedback is important in helping us identify areas for growth. We appreciate your time with us and the contributions you made.

Explore other reviews about Alternate Solutions Health Network

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

1) Great teamwork 2) Good communication amongst team members 3) Positive work environment/culture 4) Work/life balance 5) Supportive leadership team 6) Sense of belonging within the company 7) Great benefits, especially the PTO program

Cons

I have nothing negative to say about my experience with the company thus far. From the recruiting process all the way to settling into my role, everyone has been absolutely wonderful to work with.

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Alternate Solutions Health Network Response
2d
Thank you so much for taking the time to share your experience! We're thrilled to hear you've felt supported from the recruiting process through onboarding and into your role. Creating an environment where teammates feel welcomed, connected, and empowered to do their best work is incredibly important to us. We're especially glad to hear that our culture, leadership, teamwork, and work-life balance have made such a positive impact. Thank you for being part of the ASHN team—we're grateful to have you with us and look forward to continuing to support your journey.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with my day to day and autonomy

Cons

Low pay for the amount of work.

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Alternate Solutions Health Network Response
2d
Thank you for sharing your feedback and for being part of the ASHN team. We're glad to hear that you've experienced the flexibility and autonomy that are so important in providing exceptional patient care. We also appreciate your candid comments regarding compensation for COTAs and PTAs. We regularly evaluate our pay practices against the market to remain competitive while recognizing the valuable contributions of our therapy teammates. Feedback like yours helps inform those ongoing conversations. Thank you again for taking the time to share your perspective and, most importantly, for the care you provide to our patients every day.
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