Great place to work in - Cloud Support Engineer Amazon Employee Review

5.0
Jan 15, 2018
Recommend
CEO approval
Business Outlook

Pros

good salary great opportunity to learn very helpful team members friendly managers good work/life balance right amount of flexibility a lot of new challenges

Cons

your metrics depend on customer rating, which does not reflect the quality of your work. Customer are not generally happy when they open a case because it means there is an issue. So most of them don’t give any ratings, and some of them give a bad one because they are angry with the issue they are having and not the quality of your correspondence.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work, fun and fast paced. Good benefits.

Cons

Some shifts have odd hours like late at night through the morning.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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