Customer support - Customer Support Amazon Employee Review

5.0
Aug 11, 2019
Recommend
CEO approval
Business Outlook

Pros

This is the go to company for every fresher. I was in love working with Amazon at the beginning. Gives lots n lots of new things to adapt the corporate world. The best part of amazon is how team lead’s work with agents in a friendly manner. They are too corporative n encouraging.

Cons

Beginning days seemed to be amazing going forward due to so many changes in the company policies its tough to get adapted to them being a tenured agent. Growth takes long time to go.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive hourly pay in many locations Benefits may include health insurance and tuition assistance Flexible scheduling options at some warehouses Opportunities for overtime and extra pay Entry-level job with minimal experience required

Cons

Physically demanding work with long hours standing or lifting Fast-paced environment with strict productivity targets Repetitive tasks can become tiring Work schedules may include nights, weekends, or holidays High stress during peak shopping seasons like holidays

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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