Degraded my role to the point of making me a call center rep. - IT Support Engineer II Amazon Employee Review

Users say... "'Pay is good but not worth the asks made from IT and how they are treated'" "good benefits you have to get good benefits because everything else at amazon is terrible!!" "A lot of information that is useful and great people to go to when you need something" "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" "The work culture is good and I never felt that I was new in the company" 

Users say... "You do work bloody hard and very long hours so there is no work life balance" "You work long hours and not as many breaks as you would like or need at times" "Poor management can lead to unnecessary stress and even impact your standing within the company." "There are also bad managers that are rude and do not care about the feelings of their associates." "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year."