Great to Start your Career, Not so Great to Stay - IT Support Engineer II Amazon Employee Review

3.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

You learn a lot while working at Amazon, especially in the IT team. There are continuous changes and always something to learn or improve on. It is a great place to start your career, and looks great on your CV.

Cons

The IT job is now completely remote, you sit behind a desk all day and just answer remote chat questions. Management is only focused on cost cutting, new employees don't get hired, and you sometimes feel that you are always fighting fires. The focus is never put on how do we fix the problem, but always who do we blame first, and no one wants to be blamed first. And there will always be work, you can easily work 80 hour weeks, but no one is expecting to you to. And that can make learning new things also hard, since you won't always have time. For me, I spent most of my time learning extra curricular things outside of work, i.e. scripting/programming.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and grow, salary

Cons

Management, no perks and too much operational load.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

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