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      Amazon Flex reviews

      Poor Communication - Independent Contractor/Driver Amazon Flex Employee Review

      2.0
      Apr 16, 2021
      Independent contractor/driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      can be easy. other drivers are friendly

      Cons

      no communication when there is a difficult route. your rating goes down despite errors in map/ too many boxes to fit in car etc. banned me twice without explanation and didn't allow me to appeal

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      1.0
      Jun 18, 2026
      Flex driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to pick your own blocks

      Cons

      Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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