1.0
Oct 18, 2013
Anonymous employee
Current employee, less than 1 year
Nashville, TN
Recommend
CEO approval
Business Outlook
Pros
The call center employees really care about helping individuals and finding care for those in need.
Cons
Owners lead by intimidation, fear tactics, and unprofessional behavior. The call center is an unstable environment. Multiple management changes, commission structure changes, and poor communication. They pay us salary in order to avoid payment for all of the overtime we work. Is this legal? I've worked in the call center industry for 5 years and always received overtime when worked.