Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Airlines

      Engaged Employer

      American Airlines reviews

      Flight Attendant - Flight Attendant American Airlines Employee Review

      2.0
      Jun 30, 2016
      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro is the flight benefits, first class is now free. Also a lot of the other employees are awesome, everyone except management.

      Cons

      Long days can work up to 16 hours, no breaks, no access to food, must work all holidays. Substandard hotels 19+ hours at a hotel next to a jail in Newark, not really seeing the world. 8 hours minimum layovers mean in a 4 day trip you could work 12+ hours with only 5-6 hours of sleep a night. Unpaid for sign in and boarding. Management and customers treat you horrible. I have had coworkers cursed out and threatened by customers and management has done nothing.

      Explore other reviews about American Airlines

      5.0
      Jul 13, 2026
      Gate agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great career worth the process

      Cons

      Hiring process takes a bit be patient

      2.0
      Jul 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

      Cons

      Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

      See reviews by: Helpful|Rating|Date|All
      Related searches: American Airlines jobs | American Airlines salaries | American Airlines benefits | American Airlines interviews | American Airlines conversations
      American Airlines reviewsAmerican Airlines Flight Attendant reviewsAmerican Airlines review