Good exposure, but really depends on what department/role you are playing - Market Management American Airlines Employee Review

3.0
Apr 7, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good exposure, opportunity to experience F travel on AA flights on duty travel - Supportive colleagues

Cons

- Pay is very uncompetitive - No clear focus, direction: you are expected to complete multiple, conflicting objectives and even when you are doing well on the hard numbers, you can be castigated for not fully meeting other objectives.

Explore other reviews about American Airlines

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career worth the process

Cons

Hiring process takes a bit be patient

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

Cons

Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

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