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      American Airlines

      Engaged Employer

      American Airlines reviews

      Nice place to work. - Station Agent American Airlines Employee Review

      4.0
      Jan 8, 2009
      Station agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits, and nice people to work with. Great training. Work has time for breaks in between flights which allow for a little rest. Job can be strenuous at times, but being outdoors most of the time is a real plus for me. There is a lot to learn and a lot of on going lessons to do, but you have good technology provided to complete this training. AA's training in Ft. Worth is outstanding, and you should take advantage of as much of it as is possible. Shifts change often, and they work with you to get the best schedule for each person.

      Cons

      Very fast pace on occasion, and a crazy customer once every few months.

      Explore other reviews about American Airlines

      5.0
      Jul 13, 2026
      Gate agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great career worth the process

      Cons

      Hiring process takes a bit be patient

      2.0
      Jul 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

      Cons

      Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

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