IT support to AA.com - IT Support American Airlines Employee Review

5.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

AMAZING company! You will not meet a stranger once you walk through the doors. Everyone is there to help eachother. We ALL work for the same amazing airline and we are all going for Great!

Cons

When you turly love something such as your Job/Hobby/friend/family you won't have things to complain about because you will have already found a way to fix or advise it before you're given the opportunity to talk negatively. Leadership is strong within our company and I am so blessed to be apart of it!

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool place, fun people great view

Cons

Sometimes the work can te tough

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The individuals you meet and connections.

Cons

Employees deserve leaders who foster trust, transparency, and psychological safety. During my experience, there were instances where concerns that were raised were minimized, dismissed, or reframed in a way that left employees questioning their own experiences and perceptions. This created an environment where speaking up felt risky and eroded trust between employees and leadership. When employees do not feel heard or supported, engagement, morale, and retention inevitably suffer.

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