At least I have a job I love - Flight Attendant American Airlines Employee Review

4.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Travel benefits - working with the public - would like to see our benefits combined with those of AA employees, I think we might get more for our money that way - sometimes it's hard to beleive that we work for the same company. Will be interesting to see what happens if and when the economy turns around and airline travel picks back up. I think that all the price hikes have helped some, but need to find a way to offer a little more to the people then what we do. Wish we could fit TVs on our planes - give the public a little entertainment.

Cons

long days - short nights. Sometimes reduced rest is not a good thing. Our flights are getting longer and it's hard to keep the pasengers happy when they are on a small plane. There must be something we can offer them to make their flights a little more enjoyable - just don't know what that wold be. Glad we don't charge for sodas, and that we give extra perks to our frequent fliers, but sometimes it makes the other passengers feel a bit left out. Not sure how our routes are selected but certain destinations have been taken away when we always seemed to be able to fill the planes.

Explore other reviews about American Airlines

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career worth the process

Cons

Hiring process takes a bit be patient

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

Cons

Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

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