Flight Attendant - Flight Attendant American Airlines Employee Review

3.0
Apr 7, 2018
Recommend
CEO approval
Business Outlook

Pros

The only and biggest pro, flight benefits. It’s really not a secret these are awesome and pretty much the only reason to do this job. If you are a pilot or flight attendant you are union, pro or con I guess based on your opinion of things but I thought, while yes APFA has problems, union reps are knowledgeable about work rules, bidding etc. and if they answer the phone can help you out in a bind

Cons

Toxic work culture, longtime employees hate management, horrible work rules that you would think wouldn’t be allowed in any civilized country, toxic uniforms, long hours were you can’t get off the plane to even eat, you will work holiday (Christmas, thanksgiving, New Years, Easter) measly 75$ holiday pay on Christmas, you will work weekends. You will sit reserve and get called in the middle of the night while the trip sat in open time since 3 pm because they don’t care about your sleep schedule. In training they will tell you “You get paid to fly to PARIS!!!!! and eat crossiants and go to the louvre!!!!” Reality you can’t hold Paris till you are 30 years, have fun in McAllen, Texas getting bed bugs and San Pedro Sula murder capital of the world

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career worth the process

Cons

Hiring process takes a bit be patient

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

Cons

Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

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