The flight benefits are not worth it. - Senior Programmer Analyst American Airlines Employee Review

1.0
Jul 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Flight benefits - they are a very effective psychological hook for retaining employees.

Cons

Low salaries. Incompetent management at all levels within the IT organization. The organization is characterized by an excessive level of political correctness. For example, my unit had a tradition of contributing money to buy Christmas gifts for poor Hispanic children. Management decided we needed a more non-denominational approach so we dropped the Christmas gifts and our donations went instead to the local food bank.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career worth the process

Cons

Hiring process takes a bit be patient

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

Cons

Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

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