Loved being a flight attendant, didn't like how some of the management gave preferential treatment to friends. - Flight Attendant American Airlines Employee Review

3.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Crew Scheduling was wonderful and tried to work with all FA's

Cons

Some management personnel acted jaded. Some may have worked in the industry too long, and just lost enthusiasm for the job.

Explore other reviews about American Airlines

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Climate and culture are positive

Cons

Flight benefits difficult to use, and slightly lower salary compared to other companies due to flight benefits

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It provides training for Tier 1 IT Support. You will be introduced to how the first line of IT works.

Cons

The compensation range provided by the recruiter will not be applied when they offer you the role. It will be (below minimum) . The job itself feels like a mixture of IT and customer service. You will eventually take ( calls +messages) at the same time for a very low pay. This department laid off over half of their team members to save cost and to establish an off shore team in India. They have been interviewing candidates for (months) to fill up a few spots but obviously the trick of offering low compensation at the end of the process did not work well. One more thing to mention, forget about moving forward to a better role within the company. Most likely it will not happen based on what I heard from other members. No differential for after hours and night shift pay is the same for night shift

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