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      American Airlines

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      American Airlines reviews

      Fake it to make it or dumb it up. The AA way. - Anonymous employee American Airlines Employee Review

      1.0
      Jul 24, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the workers were nice. Flight benefits were good if you could actually get on a flight. pay was ok.

      Cons

      Management has no vision. They don't know talent when they see it. Hopefully with USAIR coming in they can get rid of the fake it to make folks which is rampant. Management does no grooming of folks so training is nonexistent to move up. Very passive aggressive and serious bully tactics that they say are just being professional. NOT!!! The buddy system is the norm for you to move up or just dumb it up to move up that's if they like you. Forget leaving on time if weather moves in. Management still can't figure it out to lead the operation.

      Explore other reviews about American Airlines

      5.0
      Jul 13, 2026
      Gate agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great career worth the process

      Cons

      Hiring process takes a bit be patient

      2.0
      Jul 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

      Cons

      Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

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