OK place if you can handle the industry - Finance Manager American Airlines Employee Review

2.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great travel benefits, when they can be used. A lot of good opportunities are given to people in the MBA Program and career advancement opportunities are OK considering that it's a shrinking, money-losing company (see below) but mostly because people leave. Junior and middle management are analytical and smart and for the most part know the industry, at least for the people who've been there for a while. People are down-to-earth, respectful and smart. Some politics, but not out-of-control for a company this size.

Cons

Below market pay. Above average risk of bad things happening (bankruptcy, buyout, etc.) No growth opportunities other than people leaving, which happens a lot and creates a lot of disruption. Inability of senior managment to really fix what's wrong with the company - poor labor relations, terrible IT department and systems, questionable marketing strategy (give away everything from corporate discounts to FF miles to upgrades just to keep people using your dirty, unfriendly airline). Any good idea to address big problems are generally prohibited by labor contracts. Any positive benefits would probably go to organized labor anyway, who hate management regardless of the fact that they're the highest paid labor groups in the industry and are basically killing the company.

Explore other reviews about American Airlines

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career worth the process

Cons

Hiring process takes a bit be patient

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It provides training for Tier 1 IT Support. You will be introduced to how the first line of IT works.

Cons

The compensation range provided by the recruiter will not be applied when they offer you the role. It will be (below minimum) . The job itself feels like a mixture of IT and customer service. You will eventually take ( calls +messages) at the same time for a very low pay. This department laid off over half of their team members to save cost and to establish an off shore team in India. They have been interviewing candidates for (months) to fill up a few spots but obviously the trick of offering low compensation at the end of the process did not work well. One more thing to mention, forget about moving forward to a better role within the company. Most likely it will not happen based on what I heard from other members. No differential for after hours and night shift pay is the same for night shift

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