A once great company - Business Technology Analyst American Airlines Employee Review

2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Excellent group of co-workers who seem to care about the company. Everyone in my division (MCLA) I met was extremely friendly and helpful. This is a great group of people that truly seem to care. Decent travel benefits (assuming you're flexible). This is especially true for international travel. Domestically it's easier to buy a ticket.

Cons

Complete lack of direction from management. There is no vision for what this company could become and no plan to get it there. Lots of middle managers not doing anything to move the company forward. There were managers in my area that had 1 to 2 employees reporting to them. It seemed anything over 5 employees was reason to hire another manager. Pay isn't comparable to other companies.

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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