The tech org is going to **** - Developer American Airlines Employee Review

1.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are a general developer without a niche, you have many teams and technologies to choose from.

Cons

Low salary, hard to grow (I was named tech lead 6 months ago but am still in the level 2 associate box because of the reorg I get all of the responsibilities and none of the benefits), leaders call you a "resource" to show how you can easily be replaced, tons of politics so be careful with what you say on slack or in passing for someone might hear and use it against you. Flying for free is great but since flights are so full and we have to be on office on the best flying days we can't benefit from them much.

Explore other reviews about American Airlines

5.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great campus with great gym

Cons

3 days in office which sucks

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It provides training for Tier 1 IT Support. You will be introduced to how the first line of IT works.

Cons

The compensation range provided by the recruiter will not be applied when they offer you the role. It will be (below minimum) . The job itself feels like a mixture of IT and customer service. You will eventually take ( calls +messages) at the same time for a very low pay. This department laid off over half of their team members to save cost and to establish an off shore team in India. They have been interviewing candidates for (months) to fill up a few spots but obviously the trick of offering low compensation at the end of the process did not work well. One more thing to mention, forget about moving forward to a better role within the company. Most likely it will not happen based on what I heard from other members. No differential for after hours and night shift pay is the same for night shift

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