American Airlines, the drunk child driving a big rig on the highway - Crew Chief American Airlines Employee Review

1.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

union protection, sometimes long breaks, decent coworkers, pay

Cons

management are usually younger than you are even if you're 23, they do not care at all about customers, they do not care at all about the employees, if a manager does care about the employees they'll fire them and replace them with someone who doesn't care and actually tries to cause disruption, they don't care about safety, they complain that you're not safe enough even when they put you in situations that are clearly unsafe, sanitation of any kind is almost laughable, work quarters are too congested, ramp space too congested, senior corporate company management Is a joke, never get profit sharing, always a long process to agree on a contract between the company and union for more pay

Explore other reviews about American Airlines

5.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great campus with great gym

Cons

3 days in office which sucks

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It provides training for Tier 1 IT Support. You will be introduced to how the first line of IT works.

Cons

The compensation range provided by the recruiter will not be applied when they offer you the role. It will be (below minimum) . The job itself feels like a mixture of IT and customer service. You will eventually take ( calls +messages) at the same time for a very low pay. This department laid off over half of their team members to save cost and to establish an off shore team in India. They have been interviewing candidates for (months) to fill up a few spots but obviously the trick of offering low compensation at the end of the process did not work well. One more thing to mention, forget about moving forward to a better role within the company. Most likely it will not happen based on what I heard from other members. No differential for after hours and night shift pay is the same for night shift

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